support.com (NASDAQ: SPRT) is one of 24 public companies in the “Cloud Computing Services” industry, but how does it compare to its peers? We will compare support.com to related companies based on the strength of its earnings, valuation, dividends, institutional ownership, profitability, risk and analyst recommendations.

Risk & Volatility

support.com has a beta of 0.79, suggesting that its stock price is 21% less volatile than the S&P 500. Comparatively, support.com’s peers have a beta of 0.95, suggesting that their average stock price is 5% less volatile than the S&P 500.

Profitability

This table compares support.com and its peers’ net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
support.com -11.99% -9.82% -8.51%
support.com Competitors -50.21% -38.64% -14.03%

Valuation and Earnings

This table compares support.com and its peers revenue, earnings per share (EPS) and valuation.

Gross Revenue EBITDA Price/Earnings Ratio
support.com $58.93 million -$5.35 million -5.85
support.com Competitors $939.15 million $24.07 million -78.30

support.com’s peers have higher revenue and earnings than support.com. support.com is trading at a higher price-to-earnings ratio than its peers, indicating that it is currently more expensive than other companies in its industry.

Institutional and Insider Ownership

27.7% of support.com shares are owned by institutional investors. Comparatively, 58.1% of shares of all “Cloud Computing Services” companies are owned by institutional investors. 15.5% of support.com shares are owned by insiders. Comparatively, 22.0% of shares of all “Cloud Computing Services” companies are owned by insiders. Strong institutional ownership is an indication that hedge funds, endowments and large money managers believe a company will outperform the market over the long term.

Analyst Ratings

This is a summary of current ratings and target prices for support.com and its peers, as reported by MarketBeat.com.

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
support.com 0 0 0 0 N/A
support.com Competitors 100 522 1518 47 2.69

As a group, “Cloud Computing Services” companies have a potential upside of 5.17%. Given support.com’s peers higher possible upside, analysts clearly believe support.com has less favorable growth aspects than its peers.

Summary

support.com peers beat support.com on 6 of the 9 factors compared.

About support.com

Support.com, Inc. is a provider of cloud-based software and services for technology support. The Company offers outsourced support services for service providers, retailers, Internet of Things (IoT) solution providers and technology companies. It offers technology support services programs for both the consumer and small business markets, and includes computer and mobile device set-up, security and support, virus and malware removal, wireless network set-up, and home security and automation system support. Its cloud-based offering, Nexus, is a software-as-a-service solution for companies to support interactions with their customers. Its end user software products are designed to maintain, optimize and secure computers and mobile devices. Its principal software products include products designed for malware protection and removal (SUPERAntiSpyware); personal computer (PC), smartphone and tablet maintenance and optimization (Cosmos), and PC registry cleaning and repair (ARO).

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