Zacks Investment Research lowered shares of TeleTech Holdings, Inc. (NASDAQ:TTEC) from a buy rating to a hold rating in a research report sent to investors on Wednesday morning.

According to Zacks, “TeleTech Holdings, Inc. is a leading provider of eCommerce-enabling customer management solutions for large domestic, foreign and multinational companies. The company’s programs include both automated and human-assisted support and involve all stages of the customer relationship. Programs consist of a variety of customer management and product support activities, such as providing new product information, enrolling customers in client programs, providing 24-hour technical and help desk support and resolving customer complaints. “

A number of other equities research analysts have also weighed in on TTEC. BidaskClub lowered shares of TeleTech Holdings from a strong-buy rating to a buy rating in a research note on Saturday, August 5th. SunTrust Banks, Inc. reaffirmed a hold rating and set a $43.00 target price on shares of TeleTech Holdings in a research note on Monday, October 9th.

Shares of TeleTech Holdings (TTEC) traded up $0.70 on Wednesday, hitting $39.65. 62,894 shares of the stock were exchanged, compared to its average volume of 93,470. The company has a market cap of $1,776.65, a price-to-earnings ratio of 24.22, a price-to-earnings-growth ratio of 2.21 and a beta of 0.91. The company has a debt-to-equity ratio of 0.64, a current ratio of 2.13 and a quick ratio of 2.13. TeleTech Holdings has a 52-week low of $26.05 and a 52-week high of $43.75.

TeleTech Holdings (NASDAQ:TTEC) last announced its earnings results on Wednesday, November 8th. The business services provider reported $0.38 earnings per share for the quarter, meeting analysts’ consensus estimates of $0.38. The firm had revenue of $359.04 million for the quarter, compared to analyst estimates of $348.94 million. TeleTech Holdings had a net margin of 3.45% and a return on equity of 19.24%. The company’s revenue for the quarter was up 14.8% compared to the same quarter last year. During the same quarter in the previous year, the firm posted $0.39 EPS. sell-side analysts expect that TeleTech Holdings will post 1.75 earnings per share for the current fiscal year.

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The firm also recently disclosed a Semi-Annual dividend, which was paid on Tuesday, October 17th. Investors of record on Thursday, October 5th were paid a dividend of $0.25 per share. The ex-dividend date was Wednesday, October 4th. This represents a yield of 1.22%. This is a positive change from TeleTech Holdings’s previous Semi-Annual dividend of $0.22. TeleTech Holdings’s payout ratio is presently 47.62%.

A number of large investors have recently bought and sold shares of TTEC. Vanguard Group Inc. boosted its stake in TeleTech Holdings by 5.5% during the first quarter. Vanguard Group Inc. now owns 2,025,299 shares of the business services provider’s stock worth $59,949,000 after acquiring an additional 105,580 shares in the last quarter. Smith Asset Management Group LP bought a new stake in TeleTech Holdings during the second quarter worth about $3,153,000. Goldman Sachs Group Inc. boosted its stake in TeleTech Holdings by 146.9% during the second quarter. Goldman Sachs Group Inc. now owns 127,711 shares of the business services provider’s stock worth $5,211,000 after acquiring an additional 75,993 shares in the last quarter. Acadian Asset Management LLC boosted its stake in TeleTech Holdings by 1,138.5% during the second quarter. Acadian Asset Management LLC now owns 52,810 shares of the business services provider’s stock worth $2,155,000 after acquiring an additional 48,546 shares in the last quarter. Finally, Arrowstreet Capital Limited Partnership bought a new stake in TeleTech Holdings during the second quarter worth about $1,898,000. 25.72% of the stock is currently owned by institutional investors and hedge funds.

About TeleTech Holdings

TeleTech Holdings, Inc (TeleTech) is a customer service provider that delivers consulting, technology, growth and customer care solutions on a global scale. The Company operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS) and Customer Strategy Services (CSS).

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