Zacks Investment Research cut shares of TTEC (NASDAQ:TTEC) from a hold rating to a sell rating in a research report sent to investors on Thursday morning.

According to Zacks, “TTEC Holdings Inc. is a customer experience technology and services company. It focuses on the design, implementation and delivery of customer experience. The Company delivers outcome-based customer engagement solutions through TTEC Digital, digital consultancy which designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, delivery center which operates customer acquisition, care, growth and digital trust and safety services. TTEC Holdings Inc., formerly known as TeleTech Holdings Inc., is based in Englewood, Colorado. “

Several other research firms have also recently commented on TTEC. BidaskClub raised TTEC from a hold rating to a buy rating in a report on Friday, December 28th. ValuEngine raised TTEC from a sell rating to a hold rating in a research report on Monday, November 12th.

TTEC stock traded up $0.70 during midday trading on Thursday, reaching $32.84. The company’s stock had a trading volume of 35,172 shares, compared to its average volume of 62,909. The firm has a market cap of $1.45 billion, a price-to-earnings ratio of 18.22, a PEG ratio of 2.02 and a beta of 0.74. The company has a quick ratio of 2.07, a current ratio of 2.07 and a debt-to-equity ratio of 0.83. TTEC has a 1 year low of $23.01 and a 1 year high of $42.30.

TTEC (NASDAQ:TTEC) last announced its quarterly earnings results on Wednesday, November 7th. The business services provider reported $0.22 earnings per share for the quarter, beating the consensus estimate of $0.18 by $0.04. The company had revenue of $364.94 million during the quarter, compared to analysts’ expectations of $356.49 million. TTEC had a positive return on equity of 20.76% and a negative net margin of 1.71%. Research analysts expect that TTEC will post 1.62 EPS for the current year.

Hedge funds and other institutional investors have recently modified their holdings of the company. Ramsey Quantitative Systems raised its position in TTEC by 123.5% in the third quarter. Ramsey Quantitative Systems now owns 4,870 shares of the business services provider’s stock worth $126,000 after purchasing an additional 2,691 shares in the last quarter. SG Americas Securities LLC acquired a new position in shares of TTEC during the 2nd quarter worth about $199,000. Engineers Gate Manager LP bought a new stake in shares of TTEC during the 3rd quarter worth about $280,000. MetLife Investment Advisors LLC bought a new stake in shares of TTEC during the 3rd quarter worth about $286,000. Finally, Bailard Inc. bought a new stake in shares of TTEC during the 3rd quarter worth about $495,000. Institutional investors and hedge funds own 25.19% of the company’s stock.

About TTEC

TTEC Holdings, Inc designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments.

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