eGain (NASDAQ:EGAN) Updates Q1 2027 Earnings Guidance

eGain (NASDAQ:EGAN) issued an update on its first quarter 2027 earnings guidance on Thursday morning. The company provided EPS guidance of 0.050-0.080 for the period, compared to the consensus EPS estimate of 0.080. The company issued revenue guidance of $20.9 million-$21.4 million, compared to the consensus revenue estimate of $22.3 million. eGain also updated its FY 2027 guidance to 0.040-0.070 EPS.

Analyst Ratings Changes

Several research firms recently commented on EGAN. Weiss Ratings reissued a “hold (c)” rating on shares of eGain in a research note on Friday, August 7th. Wall Street Zen lowered shares of eGain from a “buy” rating to a “hold” rating in a research report on Saturday, May 16th. One equities research analyst has rated the stock with a Buy rating and three have assigned a Hold rating to the stock. Based on data from MarketBeat.com, the stock currently has an average rating of “Hold” and a consensus target price of $15.25.

eGain Stock Down 1.7%

Shares of NASDAQ EGAN opened at $7.11 on Friday. eGain has a 12 month low of $5.94 and a 12 month high of $15.95. The company has a market cap of $195.17 million, a price-to-earnings ratio of 5.15 and a beta of 0.83. The business has a fifty day simple moving average of $6.91 and a 200-day simple moving average of $7.58.

eGain (NASDAQ:EGAN) last issued its quarterly earnings results on Thursday, September 3rd. The technology company reported $0.08 earnings per share for the quarter, topping analysts’ consensus estimates of $0.03 by $0.05. The firm had revenue of $22.15 million for the quarter, compared to analysts’ expectations of $21.75 million. eGain had a return on equity of 12.56% and a net margin of 41.68%.eGain has set its FY 2027 guidance at 0.040-0.070 EPS and its Q1 2027 guidance at 0.050-0.080 EPS. As a group, sell-side analysts expect that eGain will post 0.3 EPS for the current fiscal year.

eGain News Summary

Here are the key news stories impacting eGain this week:

• Positive Sentiment: Quarterly results exceeded expectations: eGain reported fiscal fourth-quarter EPS of $0.08, versus the $0.03 consensus estimate, while revenue of $22.15 million topped expectations of $21.75 million. eGain Q4 Earnings and Revenues Beat Estimates
• Positive Sentiment: AI business momentum remains a key catalyst: Fiscal 2026 AI customer revenue increased 20%, compared with 3% growth in total revenue. Management also outlined a long-term target of $100 million to $120 million in AI customer annual recurring revenue by fiscal 2030. eGain Fiscal 2026 Results eGain AI ARR Target and Gartner Recognition
• Positive Sentiment: Third-party validation could improve demand: Gartner named eGain a Leader in its first Customer Service Knowledge Management Magic Quadrant, potentially strengthening the company’s credibility with enterprise customers. Gartner Recognition
• Neutral Sentiment: Analysts’ fiscal 2026 EPS estimate remained around $0.30, indicating limited immediate change to published expectations. eGain Analyst Estimates
• Negative Sentiment: Forward guidance was the main concern: eGain forecast first-quarter fiscal 2027 revenue of $20.9 million to $21.4 million, below the $22.3 million consensus, and EPS of $0.05 to $0.08, versus an $0.08 estimate. Full-year revenue guidance of $84.5 million to $86.0 million was also below the $94.2 million consensus, with EPS guidance of $0.04 to $0.07. eGain Q4 2026 Earnings Call Transcript

Institutional Investors Weigh In On eGain

A number of large investors have recently made changes to their positions in EGAN. Caitong International Asset Management Co. Ltd purchased a new position in eGain during the 4th quarter worth approximately $41,000. BNP Paribas Financial Markets lifted its holdings in shares of eGain by 29.3% in the third quarter. BNP Paribas Financial Markets now owns 6,317 shares of the technology company’s stock valued at $55,000 after purchasing an additional 1,432 shares in the last quarter. Kestra Advisory Services LLC purchased a new stake in shares of eGain in the fourth quarter valued at $63,000. Kemnay Advisory Services Inc. acquired a new stake in shares of eGain in the fourth quarter worth $65,000. Finally, NewEdge Advisors LLC purchased a new position in shares of eGain during the third quarter valued at $106,000. Institutional investors and hedge funds own 53.94% of the company’s stock.

About eGain

eGain Incorporated (NASDAQ: EGAN) is a software company specializing in cloud-based customer engagement solutions. Its platform integrates knowledge management, analytics, and artificial intelligence to help organizations streamline customer service across digital channels. By centralizing information and automating routine interactions, eGain aims to improve agent productivity, reduce response times, and deliver consistent customer experiences.

The company’s product suite includes tools for knowledge authoring and delivery, AI-powered chatbots, case management, and predictive analytics.